Privacy Policy (Private Direct Shipment from US Warehouse)

Effective Date: July 1, 2025

Last Updated: July 1, 2025

1. Introduction

This Privacy Policy covers all personal information collected through our private online store. We provide private cigarette goods shipped directly from our local US warehouses to customers within the United States. This is a private peer-to-peer transaction service, and we will not submit your personal data to any U.S. government departments or regulatory agencies.

Contact Support:

  • Email: mail@cigsmachinery.top
  • Phone: +(1)3155231045
  • 24/7 Live Chat & WhatsApp Support Available

2. Information We Collect

We only gather necessary personal data to complete your private order delivery:

  • Personal Identifiers: Full name, email, phone number, shipping address, device IP address
  • Payment Information: Card data processed through independent secure payment channels
  • Age Verification Info: Date of birth and ID materials (for our internal age check only)
  • Order Records: Purchased items, delivery logs, shopping preferences
  • Device Data: Browser type, system information, website browsing records

3. How We Use Your Personal Data

All collected information is solely used for private order fulfillment, with no government reporting:

  • Arrange delivery of goods straight from our US warehouses to your address
  • Send real-time shipping updates, order dispatch notifications
  • Reply to your consultation via email, phone, live chat or WhatsApp
  • Internal fraud prevention, block underage buyers
  • Optimize our store page and service experience based on user behavior

4. Third-Party Information Sharing

We will never hand over your personal details to any U.S. government agency, tax bureau or regulatory department. We only share limited necessary data with the following private service providers under strict non-disclosure agreements:

  1. Private payment processors: Securely process your payment transactions
  2. Independent domestic logistics carriers: Complete warehouse-to-door delivery within the US
  3. Private age verification service: Internal check to confirm buyers are over 21 years old
  4. IT & hosting service teams: Maintain website normal operation

We will never sell, rent or leak your personal information to any marketing third parties.

5. Internal Age Check Rule

We implement independent age verification for private sales to prevent underage access. All ID and birth date materials you provide are only stored for our internal review, and will not be reported to any official U.S. authorities. We delete related records after completing order delivery.

6. Data Security Protection

We adopt high-standard encryption to protect all your private data:

  • Full SSL/TLS encryption for all data transmission on our website
  • Encrypted independent servers with strict access limits
  • Regular security inspection to avoid data leakage
  • Confidentiality training for all internal staff

7. Your Personal Data Rights

You hold full rights to manage your personal information:

  • Access: Request a copy of all data we stored about you
  • Correction: Modify inaccurate name, address or contact info
  • Deletion: Ask us to erase all your order and personal records after delivery
  • Opt-out: Stop receiving our message reminders
  • Data export: Get your order data in readable format

Submit your requests through our email, phone, or 24/7 WhatsApp & live chat support, and we will process your application within 30 working days.

8. Cookies & Tracking Tools

We use cookies to save your cart and browsing preferences, and analyze visitor traffic to improve our private store. You can turn off cookie functions in your browser settings at any time.

9. Minors Notice

Our private goods are only available for adults aged 21 and above. We do not intentionally collect information from users under 21. Once we confirm we received data from minors, we will permanently delete all relevant content immediately.

10. Policy Update Rules

We may adjust this privacy policy occasionally. All revisions will be posted on our website page. Your continued purchase and browsing after updates mean you agree to the new policy terms.

11. Contact Us

If you have questions about our data storage and privacy rules, reach out to our support team anytime:

Email: mail@cigsmachinery.top

Phone: +(1)3155231045

24/7 Live Chat & WhatsApp Support Available